Hisun 4WD Utility Vehicle Warranty
The Electric Motor Vehicle Company Ltd (EMVC) is an appointed NZ dealership for HISUN branded electric all-terrain 4WD utility vehicles. These models cover a wide range of uses, including farming, off-road, factory operations, lifestyle properties, and limited on-road applications.
Manufactured in China by a reputable supplier, the standard factory warranties are limited. Therefore, EMVC has introduced our exclusive ELITE VEHICLE WARRANTY to ensure enhanced peace of mind for our customers.
Warranty Overview
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Maintenance must be completed as outlined in the Owner’s Manual supplied with the vehicle.
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However, warranty claims will not be denied solely due to a failure to perform scheduled maintenance or keep maintenance receipts.
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EMVC may deny coverage if damage results from abuse, neglect, improper maintenance, or unapproved modifications (including use in competitive events).
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All warranty work must be carried out by an approved and authorized repairer.
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Warranty repairs must be completed within a reasonable time, not exceeding 30 days.
Drivetrain Warranty
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3-month warranty covering parts and labour for all major drivetrain components:
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Differential assemblies
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Transmission transfer cases
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Electric motor
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After the initial 3 months, the warranty reverts to parts-only for the remaining 24 months of ownership.
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Replaced items under warranty become the property of EMVC.
Exclusions
The following are not covered under warranty:
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Consumables such as:
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Oils
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Light bulbs
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Brake pads
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Fuses
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Components subject to wear or abuse, including:
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CV joints
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Suspension arm bushes
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Tie rod joints
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Steering joints
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Rubber boots
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Brake components
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Brake rotors
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Wheel hub bearings and hubs
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Doors, hinges
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Tyres
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Electrical Components Warranty
All other parts, including major electrical systems, are covered by a parts-only warranty for 24 months from the date of delivery. This includes:
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Charge cable
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Battery charger
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DC to DC converter
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Motor controller
Ownership and Usage
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Warranty ownership begins on the date the vehicle is delivered by EMVC.
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No limitations apply regarding hours of use or kilometres travelled.
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Owners must arrange transport to and from repair locations at their own cost.
Battery Warranty
The vehicle is powered by a Lithium Iron Phosphate (LiFePO4) battery system. These are sealed, low-maintenance batteries with an expected life of 10 years or more — if properly used. The battery is covered by a 5-Year Warranty from the date of delivery.
Tampering with or opening the battery voids the warranty.
Battery Usage Guidelines
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Charge regularly — even when not in use.
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Do not allow the State of Charge (SOC) to fall below 20%.
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When storing the vehicle (e.g. during holidays), maintain SOC at 80–90%.
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Operate to minimize current drawdown, which helps extend battery life.
Best practices include:
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Climb hills in low gear only.
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Avoid excessive acceleration to reduce strain on drivetrain components.
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Monitor the amp meter and drive efficiently.
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Avoid sharp or high current drawdowns, which may damage battery cells and reduce the State of Health (SOH).
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Use regenerative braking when going downhill.
Temperature Notes:
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Do not operate the vehicle in temperatures below -20°C.
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Do not store the battery at low charge in freezing conditions.
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Cold weather charging is recommended.
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Avoid temperatures above 50°C.
Optional Battery Lease
Customers may lease the battery for 5 years, after which it can be replaced with a new unit.
12V Accessory Battery
Each vehicle also includes a 12V lead-acid battery (excluding the main motor). This battery:
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Starts the main battery system
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Has a 12-month warranty
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Has an expected life of up to 3 years
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Must be maintained at full charge and checked monthly
Final Note
THE BATTERY IS THE MOTOR — AND IF OPERATED SENSIBLY, IT WILL PROVIDE MAINTENANCE-FREE RUNNING.
